Module 8: Customer Service for BEP
This module educates BEP enrollees on the definition of good customer service and reveals how successful companies achieve excellent customer service and benefit financially. It also provides examples of how to find employees who possess desired traits and then empower them to provide good customer service to patrons. Finally, it discusses how to provide good customer service in the vending and micro market businesses.
Module: BEP-172/177; Media: OL; Lessons: 1; Credit: None; Tuition: $500 (when not taken as part of the BEPLT program)