Module 8: Customer Service for BEP
This module educates BEP enrollees on the definition of good customer service and reveals how successful companies achieved excellent customer service and success. It also provides examples of how to find employees who possess desired traits and then empower them to provide good customer service to patrons. Finally, it discusses how to provide good customer service in the vending and micro market businesses.
Module: BEP-171/176; Media: OL; Lessons: 1; Credit: None